The Future of
As part of DEOS Group, OnTrace’s business focuses on the implementation of information technology to create values in your core business, new frontiers, and digital capabilities. Providing digital enriched omnichannel services for customers, OnTrace offers end-to-end services to create one, unified excellence experience for the customers, both in traditional and digital business models and tools. With more than 30 years experience, DEOS Group is a subsidiary under Anabatic Group, a leading IT company, which has been acknowledged as one of the Big Five IT company in Indonesia, with more than 1,500 employees.
Combining digital capabilities, industry best practice, and experienced resources, OnTrace will provide you with the right people, process, and technology to help you achieve your business success.
Ontrace Contact Center is an Integrated Contact Center with Omni-Channel Support Experience for outbound and inbound engagement with your customers.
Ontrace Mobile Application (Sales & Marketing) is a multi-channel technique aimed to reach consumers through their smartphones, by delivering digital information through websites, e-mail, SMS and MMS, social media, or mobile applications.
Ontrace Ispace is a helpdesk solution that help to manage customer accounts, contact information and support tickets. This service will allow users to customize their workflow based on the company’s requirement..